Letter from TVBC re: Local Flooding – 14 Feb 2014

Dear Resident,

I am writing to provide you with an up-date of the current position regarding water levels in your local area.

We are experiencing the worst winter rainfall in nearly 250 years. The current high water levels are likely to remain and it is anticipated that groundwater levels will continue to rise slowly over the coming days. Further heavy rain is forecast which will not help matters.

Test Valley Borough Council is working with Hampshire County Council and other partners as part of a multi-agency response to give advice to residents and put in place measures to minimise the impact of flooding where possible.

Sandbags are available to help protect your property and can be obtained by ringing Test Valley Borough Council on 01264 368000 or 01794 527700. So far we have deployed almost 25,000. An alternative is to fill plastic bags with soil which is equally effective.

Despite these measures we need to prepare for the potential impact of further rises in the water levels.

We would ask you to take steps to ensure you keep safe and protect your property as far as possible:

  • Make up an emergency kit of essential items
  • Move furniture and valuables from the ground floor or raise them off the floor
  • Put plugs in sinks, baths or low-level shower trays and weigh them down to prevent backflow
  • Unplug non-essential electrical items
  • Take all essential and valuable documents upstairs
  • Take wellingtons and warm clothes upstairs.
  • Take water and a supply of non-perishable food upstairs. Make sure any medication you take is upstairs.
  • If you have a mobile telephone, make sure it is fully charged.
  • Make sure you have a supply of torches, candles and matches upstairs.
  • If you have a portable gas cooker, make sure you have gas.
  • If you have a car consider taking it to higher ground
  • If you have pets think about taking bedding and food upstairs for them.

If you live alone or are dependant on your relatives or close friends, let them know what is going on.

If you are already flooded, you should ensure that you switch off gas, water and electricity and secure your property if you need to leave.

If you do need to move to and from your property please be careful. Walking in flood water can be dangerous as flooding can cause manhole covers to come off, leaving hidden dangers.

If you are using pumps to remove water from your property it is important that these are used safely and sensibly.  Any fuel-driven equipment should not be used indoors as petrol and diesel pumps and generators emit carbon monoxide within the exhaust gases, and these can be deadly.  If you are using any fuel-driven device within two metres of your home ensure

that all doors and windows are kept shut. Hampshire Fire and Rescue Services may be able to provide you with a Carbon Monoxide detector if you are pumping out, please contact us on

01264 368000 or visit www.hantsfire.gov.uk.

If you are able, please check on any elderly or vulnerable neighbours in your local community during this time of adverse weather and, if you have concerns about them, please contact us on 01264 368000 or 01794 527700.

It is expected that this situation will continue into next week. Keep checking the latest information from the Environment Agency, local authority websites, social media and local radio.

Yours faithfully,

Roger Tetstall

Chief Executive

Houghton Bossington Test Valley Borough Council logo

 Contact:  Customer Services
Telephone:  01264 368000
E-mail:  info@testvalley.gov.uk
Date:  14 February 2014